Shipping Policy

Key Information

  • Cut-off time: 12:00 GMT. Orders placed after this time will be processed the next business day.
  • Handling: 1-2 business days
  • Transit: 7-10 business days
  • Free shipping

Order Process

First of all, thank you very much for shopping with us! We'll do our best to get your package to you as soon as possible. Here's a quick intro into how our shipping process works.

Once you place your order, expect a confirmation email. When you receive the confirmation email, it means we started working on your order - on average, we'll dispatch your goodies within 1-2 business days and then it takes additional 7-10 business days until it reaches you.

Country and Cost of Delivery

We offer free shipping on all orders within United Kingdom!

Tracking Your Order

Once your order has been processed and shipped, you will receive the tracking code via email. You can also track your order directly on our website via the Track Your Order page.

Order Cancellation

If you would like to cancel your order, contact us at info@foster-hume.com as soon as possible. We're able to cancel your order until it is shipped, then you'll also be eligible for a 100% refund (otherwise you pay for the costs of the return shipping).

Delayed Orders

If the maximum time for processing and shipping the order has expired and your order still hasn't arrived, we're sorry! Please wait for 2 additional business days and remember to use your tracking code. If your package has still not arrived by then, please contact us with your order number.

Damaged Orders

If your package arrives damaged, please immediately take a photo as evidence of the package and its contents. Then send it to info@foster-hume.com along with your order number so that our customer support team can find a solution for you. 

If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.

Customer Service Opening Hours:
Monday - Friday: 9:00 AM - 7:00 PM

Email: info@walkerwhite-outlet.com
Phone: +31620061847
Contact Form: Click here

Company Information
Walker & White Outlet is owned and operated by Juve Ecommerce, a company registered in the Netherlands.

Registration Number: 94153027
VAT: NL005068333B05

Address for Written Correspondence:
Walker & White Outlet, Klein locht 7
5066 PH Moergestel
Netherlands