Return and Refund Policy
Overview
● 30-day return window
● Get refund within 7 days
● No restocking fee
● Customer pays for return shipping
● We accept exchanges
How the Return Process Works
You can return your order within 30 days of receiving it. We do not accept returns after the 30-day return period has expired. To initiate a return, please first send us an email at info@walkerwhite-outlet.com. We will send you a return form. Please fill out the return form and list the items you wish to return. Please note that items must be unworn, unwashed, and with all tags attached. Choose a carrier and send the items back to us within 30 days of receipt. You are responsible for the cost of returning the items. We do not charge a restocking fee.
How to Exchange Goods
Want to exchange your ordered item? Sure thing. Contact our customer support and they will guide you on how to do the exchange.
How to Cancel an Order
Orders may be cancelled prior to shipment. Please notify us at info@walkerwhite-outlet.com as early as possible.
How to Resolve Issues With Delivered Goods
If you receive damaged goods or goods other than those you ordered, please take photographs of the packaging and its contents immediately upon receipt. Send these documents, including your order number, to info@walkerwhite-outlet.com. Our customer support team will then begin to resolve the situation.
How the Refund Process Works
You will get your refund within 7 days using the same payment method you used to order from our store.
Important Business Information
This Walker & White Outlet project belongs to Juve E-commerce from the Netherlands.
Registration Number: 94153027
VAT: NL005068333B05
DUNS Number: 965557884
Company Address:
Klein Locht 7
Moergestel 5066 PH
Netherlands
Customer Service Is Available:
Mon-Fri: 9:00-19:00 GMT
Email: info@walkerwhite-outlet.com
Phone: +31620061847